Our range of food, supplements and care products from high-quality brands is designed to provide optimal support for your horse.
HOW DO WE CHOOSE OUR PRODUCTS?
Selected with expertise and recommended by veterinarians and nutritionists, these products provide the best support for your horse.
Which brands do we offer?
Brands such as TRM , Global Medics , Navalis , Vitalbix and Unika are known for their product expertise and trust that has grown through years of experience and scientific knowledge.
Where are our products made?
Our brands produce their products in Europe using the highest quality ingredients that are safe and effective for your horse.
EVERYTHING FOR THE WELLBEING OF YOUR HORSE
We are committed to giving every horse the care it needs to feel good and reach its full potential.
EXPERTISED RANGE OF VETERINARIANS
EXPERT AND RELIABLE BRANDS
HIGH QUALITY PRODUCTS OF EUROPEAN ORIGIN
SAFE AND EFFECTIVE INGREDIENTS
HOLISTIC APPROACH TO HORSE WELFARE
1 / of5
SUBSCRIBE & SAVE
YOUR ESSENTIAL PRODUCTS, DELIVERED WITHOUT WORRIES
10% off every order
You determine the frequency
Cancel at any time
Fast delivery, every time
Our subscription service is as easy as a ride!
Select your favorite products , decide how often you want them delivered, and voila !
For Belgium & the Netherlands, shipping costs are €6.95 for orders with a value below €49. For orders valued over €49, shipping is free!
I ordered the wrong item
Please contact us by phone at +32 (0) 468 28 57 27 as soon as possible. If your parcel has not yet left, we can still change the content. If your parcel has already been sent, you can return it (see section ‘Exchange & Return’).
I received the wrong article
If your order contains an incorrect item, please contact us immediately via e-mail. After this, you will receive a return label from us which you can use to return the items. Once we have received your return with the wrong items, we will send the correct item (subject to the returned item not being opened or damaged).
I filled out the wrong delivery address
Please contact us by phone at +32 (0) 468 28 57 27 as soon as possible. If your parcel has not yet left, we can still change the delivery address. If your parcel has already been picked up by the shipping service, we cannot guarantee that a change can still be made.
I want to return an item
If you wish to return one or more items, this is only possible if the following conditions are met:
The item is unopened and not damaged
You have had the order in your possession for less than 14 days
If these conditions are met, you can register your return via our returns portal. Here you can choose from various return options and immediately create your return label.
The refund will be made in the same way as the original payment method and to the original account number. The account number cannot be changed for the refund.
I want to exchange an item
Exchanges are not possible, only returns. If you wish an exchange, we recommend that you place a new order with the article you want instead. Optionally, you can wait until the return has been processed and the money from the original order is back in your account before ordering the correct item.
My package has not shown a tracking update for several days, what now?
Please contact us as soon as your parcel has not received a new scan for more than 3 working days so that we can open an enquiry with the shipping service. The average response time of the shipping service is 48 hours.
PLEASE NOTE: After 14 days from the last scan we can no longer open an investigation, so contact us in good time if you suspect something is wrong with your shipment
My shipment was delivered damaged
If your order contains damaged items, you may contact us immediately via e-mail. After this, you will receive a return label from us that you can use to return the items. Once we have received your return, we will proceed with a refund.
Damage caused by accidents, misuse or negligence will not be refunded.
PLEASE NOTE: damage must be reported within 7 calendar days. The day of delivery applies as day 1. After this it is no longer possible to report damage.
According to the tracking, my package has been delivered, but I haven't received anything?
Check all possible places around your house to see if the package was put away by the delivery man in a safe place. Also be sure to check if your neighbours may have received the parcel.
If you cannot find the parcel, contact us so that we can open an enquiry with the shipping service. The average response time of the shipping service is 48 hours.
PLEASE NOTE: After 14 days from the last scan, we cannot open an investigation, so contact us in good time if you suspect something is wrong with your shipment.
How can I track my order?
Once your parcel has been picked up by the shipping service, you will automatically receive an email with a tracking code at the email address linked to your account.
When will my order be delivered?
If you place your order before 9pm, it will be dispatched the same day. Orders within Belgium are delivered within 3 working days. Shipments outside Belgium may exceed this delivery time. Once your parcel has been picked up by the shipping service, you will automatically receive an e-mail with a tracking code showing the estimated time of delivery.
Which payment methods can I use?
Payment can be done via credit card (Visa, Mastercard), Klarna, bancontact (Maestro), iDEAL and PayPal.
EXPERT AND RELIABLE BRANDS
HIGH QUALITY PRODUCTS OF EUROPEAN ORIGIN
10% off every order
You determine the frequency
Cancel at any time
Fast delivery, every time
